Effective Date: June 12, 2025

Takara Hospice (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of visitors to our website and those who interact with us online. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

• Name, phone number, and email address (e.g., when you contact us or sign up for updates)
• Any information you include in your inquiries via web forms, email, or SMS

Note: Please do not submit any Protected Health Information (PHI) through our website or SMS.

1.2 Automatically Collected Information

• IP address
• Browser type and operating system
• Pages visited and actions taken on the site
• Date and time of visits
• Device identifiers (for mobile access)

2. Use of Information

We use the information collected to:

• Respond to inquiries and provide requested information
• Improve website functionality and user experience
• Comply with legal and regulatory obligations
• Communicate updates, with your consent (e.g., SMS or email)

3. HIPAA Notice

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). However, our website is not intended for collecting medical or protected health information (PHI). Any PHI should be shared only through secure channels provided by Takara Hospice.

4. Cookies and Tracking

We may use cookies or similar technologies to improve website performance. You may adjust your browser settings to refuse cookies, though this may affect site functionality.

5. Do Not Track (DNT) Signals

In compliance with California Online Privacy Protection Act (CalOPPA), our site does not respond to “Do Not Track” signals at this time.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers under contract (e.g., website hosting or analytics), who are bound by confidentiality
• Government or regulatory agencies if required by law
• Healthcare professionals when legally permitted or with your written authorization

7. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect and why
• Request a copy of the personal data we have collected about you
• Request deletion of your personal data (with certain legal exceptions)
• Opt-out of the sale of personal information (we do not sell data)

To exercise your rights, please contact us at info@takarahospice.com or call (760) 932-4887.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no system can guarantee absolute security. Use caution when submitting information online.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before submitting personal data.

11. Policy Updates

We may revise this Privacy Policy from time to time. The “Effective Date” at the top will indicate the most recent changes. Continued use of the website after changes are posted signifies acceptance.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Takara Hospice
Phone: (760) 932-4887
Email: info@takarahospice.com